Coles approached Integrated to provide an end-to-end lighting solution to over 110 stores nationally. This is how we did it.
The Challenge:
This large scale national project involved product supply, auditing, project management, installation, appropriate disposal of old technology and Government rebate management. It was imperative to ensure minimal store interruption and sound communication across the 110+ stores and Coles Head Office.
The Solution:
Leveraging our long-standing supply relationship with Coles, we worked closely with them to provide an innovative and well-priced lighting solution for the chosen stores. As with every project Integrated embark on, this end to end solution also sought to optimise their current stores’ lighting – making it work more effectively in both a financial and environmental sense.
The challenge we embraced in working across so many store locations came when developing an installation program. It was essential to supply the right product and to ensure it made it to site on time and in good condition. This required quality planning and program delivery with a focus on clear and frequent communication.
With over 120 stakeholders involved in this project, flexibility and communication were key. Open and consistent conversations with individual store managers were essential in ensuring minimal disruption occurred within each store during installation. To maintain this transparency throughout the project, Integrated also produced individual site based documentation as well as topline support documentation for Coles Head Office.
After the installations, as stores were completed, we commenced auditing immediately to gather all appropriate information. This timeliness ensured all available rebates were obtained, and forged us the opportunity to check that everything was completed seamlessly and to the highest standard.
